Information about the Imagebank
Images Online - Easy & Simple!
Ordering information
User Terms and Conditions
Before ordering images from the image bank, the customer must register into the image bank customer registery, or will agree to register on behalf of the customer.
The images will be delivered as single publishing rights for the purpose agreed on in advance, unless agreed upon otherwise. The copyright of the images are held by the photographer. Other use must be agreed on separetely. The user must send the photographer free copyright samples of the published images or internet address in which the images are used.
On ordering images, the customer must inform of use of image, size, printed quantity, media and the final user. On publishing the images, the user must show the photographer's name and image bank, unless otherwise agreed upon. Failure to show the name will increase the price by 20%. Sign the image source: Markus Sirkka/Sirkka.fi.
Availability and delivery
The images are to be delivered as soon as possible, usually within 24hrs of order. However some times delivery times might be slower, and may take a few days. Therefore it would always better to verify the delivery time by phone.
Delivery methods
The photos can be downloaded from the internet directly to the customer's computer. The images are in jpeg form (highest quality). Images can be sent on CD in TIFF, PSD, JPEG or RAW form.
Remittance note and invoice
A remittance note is sent with the order, which lists the images, their price and postage and handling costs. The invoice can also be sent by email as an attachment with the order confirmation. The customer can also print the invoice from our web site, after the order ha been confirmed. The order can be placed by phone or email.
Payment terms
Orders are invoiced when confirmed unless otherwise agreed. Due date is 14 net of invoice date, unless otherwise agreed on . The reference number must be recorded when paying the invoice. We have the right to require advance payment on larger orders, before the order is processed. If the customer has unpaid invoices we have the right to refuse new orders until previous invoices are paid. Delayed payments will be charged the interest rate currently accepted by law plus a 5 Euro reminder fee. Possible collection action will be carried out by associate partners.
Order cancellation and returns/claims
The order can be cancelled if the product is faulty or the wrong one. Cancellation must be done within 7 days of receiving the order. The cancellation is made by sending an email to info(at)sirkka.fi or by calling +358 (0)20 778 9940. The faulty or wrong product will be replaced with a new one. We are not responsible for problems related to data transfer or image format nor for problems and delays caused by other unforeseen obstacles (such as strike or any issue classified as force majure). In any case our responsibility is limited to the price of ordered and payed image(-s).
